We provide a total, turnkey solution for you

We customize our approach to become a seamless extension of your care for your patients.  We provide in-clinic Personal Health Advocates (PHAs) to handle AWV scheduling and execution and RPM/CCM enrollment, in-hospital PHAs to manage the TCM process, and off-site PHAs to oversee the daily RPM and monthly CCM patient interactions.  All of our work is documented in your EMR system, easy for you to access, review, and provide the appropriate care for your patients.

 

 

 

 

We build a personal relationship with your patients

Each patient is assigned a dedicated Personal Health Advocate (PHA). This allows us to build a personal, one-to-one relationship with your patients. This personal touch makes it easier for our PHAs to be closely involved in your patient’s day-to-day lives, driving a higher level of patient care and satisfaction.  Through these relationships, we are able to provide you with deeper insights into your patient’s health, helping you in your diagnosis and treatment plans.  We are also able to follow your patients over time, ensuring they are following and complying with your plan of care for them.

 

 

 

We get results

Our integrated delivery to Medicare’s preventative healthcare initiatives achieves industry leading results:

– 99% RPM monthly compliance rate

• – 80% AWV completion rate

– 95% CCM monthly completion rate

– 99% month to month patient retention rate

 

 

 

We exceed all CMS guidelines

Our processes and protocols exceed all CMS requirements and audit compliance.  We use a HIPAA-compliant technology platform that is monitored 24/7 to identify and eliminate potential security breaches.  Our proprietary software logs and time stamps all patient interactions.  On a daily basis, we randomly monitor care quality for all of our Personal Health Advocates and conduct an on-going patient satisfaction survey across all of our clinics.

 

 

 

 

We are future ready

From AWVs and TCM, to RPM and CCM, Medicare has instituted major programs over the last several years to encourage the practice of preventative medicine, and we believe they are not done.  Our software, technology platform, processes and people have all been built to facilitate a smooth “plug and play” integration with all new Medicare initiatives.  And, just as important, we actively review Medicare rulings and postings to ensure we stay up-to-date on any changes to current CMS programs, procedures, and guidelines.